1. Introduction

Speaker Analyzer ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you register for an account, including:

• Name
• Email address
• Account credentials
• Payment information (processed securely through Stripe)

Usage Data

We automatically collect certain information when you use the Service:

• Log data (IP address, browser type, operating system)
• Usage patterns and preferences
• File metadata (file size, upload time, processing results)
• Device information

File Content

We process and store the meeting transcript files you upload to provide our analytics services. This includes:

• Original transcript file content
• Extracted speaker information
• Analyzed timeline data
• Generated analytics and insights

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your meeting transcript files and generate analytics
• Manage your account and subscription
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage infrastructure

Your uploaded files and personal data are stored securely and are only accessible to you through your authenticated account. We retain your data for as long as your account is active or as needed to provide you services.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use Stripe for payment processing and may use other third-party service providers who have access to your information only to perform tasks on our behalf
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share your information for any other purpose with your explicit consent

6. Your Data Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of your personal data
• Correction: You can update or correct your personal information through your account settings
• Deletion: You can request deletion of your account and associated data
• Data Portability: You can request a copy of your data in a structured, machine-readable format
• Objection: You can object to certain processing of your personal information

To exercise these rights, please contact us through your account settings or our support channels.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Third-Party Services

Our Service uses the following third-party services:

• Stripe: For payment processing. Stripe's privacy policy can be found at stripe.com/privacy
• Authentication Services: For secure user authentication

These third-party services have their own privacy policies and we recommend reviewing them.

9. Data Retention

We retain your personal information and uploaded files for as long as your account is active or as necessary to provide you with our services. If you wish to delete your account or request that we no longer use your information, please contact us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take necessary action.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to these facilities.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@speakeranalyzer.com